Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

 

To start a return, please contact us at support@packliteco.co with your order number and reason for return. Once approved, we'll provide instructions on how to proceed. Please don't send items back before contacting us, as we may be able to resolve the issue with a replacement or partial refund without requiring a return.

 

You can always contact us for any return question at support@packliteco.co.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right with a replacement or refund.